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Polished & Prepared
3-Course Certification Series of Core Professional Skills for Library Staff

A practical professional toolkit for today’s library workplace.
Series runs September-November 2026 (Fall); February-April 2027 (Spring)
3 Self-Paced Crash Courses
This certification series is recommended for new library workers, regardless of library type.
Series runs September-November 2026 (Fall); February-April 2027 (Spring)
3 Self-Paced Crash Courses

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Polished & Prepared Part 3
Core Professional Skills for Library Staff: Thinking Like a Pro

Learn how to strengthen your professional judgment and decision-making skills on the job.
Registration deadline October 14, 2026 (Fall); April 6, 2027 (Spring)
2-Module Self-Paced Crash Course
This course is recommended for new library workers, regardless of library type.
Registration deadline October 14, 2026 (Fall); April 6, 2027 (Spring)
2-Module Self-Paced Crash Course

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Building Programs with Your Community
(Not Just for Them)

Revolutionize your approach to user-centered services by implementing co-design practices in your library.
Register by October 16, 2026.
4 Self-Paced Online Course Modules
Recommended for program and outreach librarians and other stakeholders involved in creating library programs and services.
Register by October 16, 2026.
4 Self-Paced Online Course Modules

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Managing Change When Everyone’s Already Exhausted

Learn change management skills to help support your library's ever-evolving needs.
Registration deadline October 20, 2026 (Fall) or June 8, 2027 (Spring)
4 Self-Paced Online Course Modules
This course is intended for library managers and leaders.
Registration deadline October 20, 2026 (Fall) or June 8, 2027 (Spring)
4 Self-Paced Online Course Modules

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Accessible Public Libraries
A 3-Course Certification Series

Learn how to create a comprehensively accessible public library.
Register by October 21, 2026 (Fall) or June 10, 2027 (Spring)
3 Self-Paced Courses
Recommended for public library workers and leaders.
Register by October 21, 2026 (Fall) or January 21, 2027 (Spring)
3 Self-Paced Courses

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Serving Disabled Patrons
What Actually Helps (Beyond Good Intentions)

Acquire practical customer service strategies to make your library more inclusive.
Registration deadline October 21, 2026 (Fall) or June 10, 2027 (Spring)
7 Self-Paced Course Modules
Recommended for public library personnel
Registration deadline October 21, 2026 (Fall) or June 10, 2027 (Spring)
7 Self-Paced Course Modules

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Frontline Safety Training

Build practical skills to face conflict, escalation, and other safety concerns in the library.
Registration deadline October 22 (Fall), April 21 (Spring)
5 Self-Paced Online Course Modules
Recommended for public-facing staff and librarians at public libraries
Registration deadline October 22 (Fall), April 21 (Spring)
5 Self-Paced Online Course Modules

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Your Patrons Have Questions About AI
(and Now You Have Answers)

Learn new developments and practical ways to help library users engage with AI tools.
Registration deadline October 23, 2026 (Fall), March 11, 2027 (Spring)
3 Self-Paced Course Modules
Recommended for public library workers.
Registration deadline October 23, 2026 (Fall), March 11, 2027 (Spring)
3 Self-Paced Course Modules

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No Bosses Here
A Peer-to-Peer UnConference on Managing Up

Make your work life easier by learning how to manage up effectively and relationally.
October 27, 2026 | 1:00 - 4:00 PM ET
3-Hour Live Online UnConference
Recommended for all library workers, regardless of type.
October 27, 2026 | 1:00 - 4:00 PM ET
3-Hour Live Online UnConference

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Equity-Centered Library Leadership

Infuse equity into every part of your library leadership.
Registration deadline: October 29, 2026
6 Self-Paced Course Modules
Recommended for current and aspiring library leaders.
Registration deadline: October 29, 2026
6 Self-Paced Course Modules

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Why Your Best People Leave
(And How to Make Them Stay)

Learn how to build trust and establish a workplace culture that encourages staff to stay for the long-haul.
November 3, 2026 (Fall, self-paced) or May 11, 2027 (Spring, live kickoff 2:00 - 3:30 pm ET)
1.5 Hour Self-Paced/Live Online Session + 4-Module Workshop
Recommended for anyone who manages people.
November 3, 2026 (Fall, self-paced) or May 11, 2027 (Spring, live kickoff 2:00 - 3:30 pm ET)
1.5 Hour Self-Paced/Live Online Session + 4-Module Workshop

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Stop Posting Into the Void
Social Media Marketing That Works

Engage your community in fun and innovative ways by deepening your social media skills.
Registration deadline November 5, 2026 (Fall) or May 20, 2027 (Spring)
4 Self-Paced Course Modules
Recommended for all library workers, regardless of type.
Registration deadline November 5, 2026 (Fall) or May 20, 2027 (Spring)
4 Self-Paced Course Modules

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