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Polished & Prepared
4-Course Certification Series of Core Professional Skills for Library Staff

A practical professional toolkit for today’s library workplace.
Registration Closes June 11
4 Crash Courses
This certification series is recommended for new library workers, regardless of library type.
Registration Closes June 11
4 Crash Courses

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Polished & Prepared Part 1
Core Professional Skills for Library Staff: Communicating Like a Pro 

Communicate clearly, confidently, and professionally in every library interaction.
March 12, 2026 | 2-4 pm ET
2-Hour Online Crash Course
This course is recommended for new library workers, regardless of library type.
March 12, 2026 | 2-4 pm ET
2-Hour Online Crash Course

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When a Patron is in Crisis
Mental Health Response Training

Learn how to support vulnerable patrons with critical mental health first aid.
Tuesday, March 17, 2026 | 2-3:30 pm ET
Live Online Session + 4-Module Workshop
Recommended for all public-facing library staff.
Tuesday, March 17, 2026 | 2-3:30 pm ET
Live Online Session + 4-Module Workshop

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Managing Different Brains
A Neurodiversity Guide for Library Leaders

Become a better leader by learning how to support your neurodivergent staff.
Register by March 25, 2026
2-Hour Online Crash Course
Recommended for anyone who manages people.
3/25/26
2-Hour Online Crash Course

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Comfort Counts
Creating Sensory-Friendly Libraries

Create library spaces that are more welcoming, comfortable, and accessible.
April 1, 2026, 12:00 - 1:00 PM ET
1 Hour Lightning Learning
This course is recommended for any library personnel who wants to build more accessible spaces.
April 1, 2026, 12:00 - 1:00 PM ET
1 Hour Lightning Learning

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Polished & Prepared Part 2
Core Professional Skills for Library Staff: Behaving Like a Pro

Navigate workplace expectations with confidence, professionalism, and care.
April 8, 2026 | 2-4 pm ET
2-Hour Online Crash Course
This course is recommended for new library workers, regardless of library type.
April 8, 2026 | 2-4 pm ET
2-Hour Online Crash Course

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Jumpstart Inclusive Cataloging

Ensure your collections are accessible and inclusive by learning how to catalog with a critical eye and start an inclusivity audit.
April 14, 2026, 12:00–4:00 pm ET
Half-Day Online Course
Recommended for academic and cataloging librarians and staff.
04/14/2026
Half-Day Online Course

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No Cringe, Just Clarity
Giving Feedback That Works

No Cringe, Just Clarity: Giving Feedback That Works
April 30, 2026 | 2:00 pm ET
2-Hour Online Crash Course
This course is recommended for library managers and leaders.
4/30/26
2-Hour Online Crash Course

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Why Your Best People Leave
(And How to Make Them Stay)

Learn how to build trust and establish a workplace culture that encourages staff to stay for the long-haul.
Tuesday, May 12, from 2:00-3:30 pm ET
Live Online Session + 4-Module Workshop
Recommended for anyone who manages people.
5/12/2026
Live Online Session + 4-Module Workshop

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How to Boost Reading Scores
(and Prove It to Admin!)

Strengthen reading outcomes and show your impact with confidence.
May 13, 2026, 5:00 - 6:00 PM ET
1 Hour Lightning Learning
Recommended for 6-12 school librarians.
May 13, 2026, 5:00 - 6:00 PM ET
1 Hour Lightning Learning

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Polished & Prepared Part 3
Core Professional Skills for Library Staff: Thinking Like a Pro

Strengthen your professional judgment and decision-making skills on the job.
May 19, 2026 | 2-4 pm ET
2-Hour Online Crash Course
This course is recommended for new library workers, regardless of library type.
May 19, 2026 | 2-4 pm ET
2-Hour Online Crash Course

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Advocating for the Freedom to Read
(Without Losing Your Job)

Learn how to defend intellectual freedom safely, legally, and strategically while protecting your position.
May 28, 2026, 4:00 - 5:00 PM ET
1 Hour Lightning Learning
Recommended for public and school librarians, advocates, and stakeholders
May 28, 2026, 4:00 - 5:00 PM ET
1 Hour Lightning Learning

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