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Having Hard Conversations
Without Making Everything Worse

Enhance your work relationships and culture by learning how to approach difficult conversations with confidence.
Register by February 19, 2026
2 On-Demand Course Modules
Recommended for aspiring or current managers, or anyone who needs help with difficult conversations.
2/19/26
2 On-Demand Course Modules

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AI for Librarians Who Don’t Have Time for This
A Practical Start

Learn practical ways to use AI tools to streamline work at your library in this introductory course.
Thursday, February 26, 2026 | 12-4 pm ET
Half-Day Online Course + 3-Module Workshop
Recommended for people with new or emerging knowledge about AI in all types of libraries.
Thursday, February 26, 2026 | 12-4 pm ET
Half-Day Online Course + 3-Module Workshop

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Proving Your Library Matters
(With Evidence People Actually Believe)

Make your library’s impact clear, measurable, and impossible to ignore.
Register by March 3, 2026
4 On-Demand Course Modules
Recommended for librarians and library administration at public, school, and academic libraries
Register by March 3, 2026
4 On-Demand Course Modules

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AI Literacy on Campus
Faculty Insight, Student Instruction, and the Library’s Role

Position the library as a leader in campus-wide AI literacy efforts.
March 4, 2026, 12:00 - 1:00 PM EST
1 Hour Lightning Learning
Recommended for academic librarians.
March 4, 2026, 12:00 - 1:00 PM EST
1 Hour Lightning Learning

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Polished & Prepared
4-Course Series of Core Professional Skills for Library Staff

A practical professional toolkit for today’s library workplace.
Starts March 12, 2026
4 Blended Online Course Series
This course series is recommended for new library workers, regardless of library type.
Starts March 12, 2026
4 Blended Online Course Series

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Polished & Prepared Part 1
Core Professional Skills for Library Staff: Communicating Like a Pro 

Communicate clearly, confidently, and professionally in every library interaction.
March 12, 2026 | 2-4 pm ET
2-Hour Online Crash Course
This course is recommended for new library workers, regardless of library type.
March 12, 2026 | 2-4 pm ET
2-Hour Online Crash Course

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When a Patron is in Crisis
Mental Health Response Training

Learn how to support vulnerable patrons with critical mental health first aid.
Tuesday, March 17, 2026 | 2-3:30 pm ET
Live Online Session + 4-Module Workshop
Recommended for all public-facing library staff.
Tuesday, March 17, 2026 | 2-3:30 pm ET
Live Online Session + 4-Module Workshop

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Building Programs with Your Community
(Not Just for Them)

Revolutionize your approach to user-centered services by implementing co-design practices in your library.
Register by March 19, 2026.
4 On-Demand Online Course Modules
Recommended for program and outreach librarians and other stakeholders involved in creating library programs and services.
On-Demand beginning March 19, 2026.
4 On-Demand Online Course Modules

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Managing Different Brains
A Neurodiversity Guide for Library Leaders

Become a better leader by learning how to support your neurodivergent staff.
Register by March 25, 2026
2-Hour Online Crash Course
Recommended for anyone who manages people.
3/25/26
2-Hour Online Crash Course

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Comfort Counts
Creating Sensory-Friendly Libraries

Create library spaces that are more welcoming, comfortable, and accessible.
April 1, 2026, 12:00 - 1:00 PM EST
1 Hour Lightning Learning
This course is recommended for any library personnel who wants to build more accessible spaces.
April 1, 2026, 12:00 - 1:00 PM EST
1 Hour Lightning Learning

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Dealing with Front Desk Realities
Customer Service Training

Build stronger relationships with your community by improving your customer service skills.
Register by April 7, 2026
4 On-Demand Course Modules
This course is geared toward frontline and other public-facing staff.
04/07/2026
4 On-Demand Course Modules

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Polished & Prepared Part 2
Core Professional Skills for Library Staff: Behaving Like a Pro

Navigate workplace expectations with confidence, professionalism, and care.
April 8, 2026 | 2-4 pm ET
2-Hour Online Crash Course
This course is recommended for new library workers, regardless of library type.
April 8, 2026 | 2-4 pm ET
2-Hour Online Crash Course

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