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About This Course
Revolutionize your approach to user-centered services by implementing co-design practices in your library.
On-Demand Materials: Available starting March 19, 2026.
Co-design, also known as participatory design or co-creation, is a process that brings together designers and end-users to collaboratively develop solutions, products, or services. Co-design is crucial for library programs and outreach because it places patrons and community members at the center of development and decision making, ensuring that their perspectives, experiences, and needs inform the final outcome.
In this fully self-paced, interactive online course, you will gain the knowledge and practical skills needed to engage with patrons, stakeholders, and community members to rebalance power dynamics and collaboratively shape your library’s services, programs, and outreach. Join us and learn how co-design—based in empathy, iteration, and multidisciplinary collaboration—can help you create programs and outreach strategies with tangible impact in the communities you intend to serve.
This course is fully on-demand. You will have 6 months to complete the course at your own pace.
ENROLL NOW
Return to Full Course Catalog
AFTER YOU ATTEND THIS COURSE, YOU'LL BE ABLE TO:
- Understand the foundations of co-design.
- Understand how co-design can be applied to libraries.
- Acknowledge implicit bias throughout your co-design process.
- Know tactics to gather community interest and input.
- Use data to understand and reach your community.
- Understand methods for enacting co-design.
- Establish appropriate metrics for evaluating success.
THIS COURSE CONSISTS OF 4 ON-DEMAND MODULES:
Module 1: Co-Design Foundations
What is co-design and in what contexts is it appropriate to use? How might co-design revolutionize your outreach processes? This introductory module will lay the foundations of and methods for community co-design.
Module 2: Understanding Co-Design and Implicit Bias
What is co-design, and why might it help you create more inclusive and equitable programs and services? Why is identifying implicit bias - both personally and institutionally - crucial to effective co-design work? This module will discuss how you can embrace co-design as a mindset in order to transform how you approach community-based programs and services. Leave with an understanding of the foundation for the theory and methods of co-design and practical ways co-design can enhance your library work.
Module 3: Knowing Your Community and Growing Their Involvement
What do you need to know about your community to get started with a co-design project? How do you gather community interest, support, and input? This module will discuss practical strategies for researching and connecting with your community. We will also discuss methods for outreach and data collection, survey design and response analysis, as well as how to ensure you gather diverse perspectives that fully represent your community.
Module 4: Implementing Co-Design: Tools and Methods
What are different ways you can enact co-design? And how do you know if your co-design process is successful? This closing module will showcase a model of co-design from beginning to end, focusing on adaptable and tangible tools you can use in the co-design process. We will discuss ways to iterate and refine the project, as well as how to establish effective metrics for evaluating progress.
COURSE INSTRUCTORS
Dr. Audrey Barbakoff, CEO, Co/lab Capacity
Dr. Audrey Barbakoff is the CEO of Co/lab Capacity, which provides community-centered consulting for libraries and social good organizations. She brings more than a decade of experience in public libraries, where she worked in inclusive community engagement and leadership. Her innovative work has been recognized by Library Journal Movers & Shakers, the Kitsap Peninsula Business Journal 40 Under 40, the Freedom to Read Foundation, and the Urban Libraries Council. In addition to her MLIS from the University of Washington, Dr. Barbakoff holds an EdD in organizational change and leadership from the University of Southern California. Her dissertation research focused on building organizational capacity for equity, diversity, and inclusion in public libraries through community-led programs. She is the author of Adults Just Wanna Have Fun: Programs for Emerging Adults and the forthcoming book Twelve Steps to a Community-Led Library. Find her at www.colabcapacity.com.
LaKesha Kimbrough, Owner, LK Consulting & Coaching and Senior Director, Seattle University Youth Initiative
LaKesha Kimbrough is the Owner of LK Consulting & Coaching and the Senior Director of the Seattle University Youth Initiative at Seattle University, where she leads efforts to build nourishing, holistic educational pathways for young scholars and their families. With more than 20 years of experience advancing education justice through healing-centered engagement, LaKesha partners with communities to co-design equitable youth development programs and supports. She is recognized for her commitment to empowering learners, caregivers, and educators to thrive in meaningful, culturally sustaining systems.
Scott Young, Associate Professor and UX & Assessment Librarian, Montana State University
Scott Young is an associate professor and UX & Assessment Librarian at Montana State University. As a researcher-practitioner, he develops theory and practice in the field of library assessment, weaving together three main strands: user experience, co-design, and professional ethics. Scott is the editor-in-chief of Weave: Journal of Library User Experience, and has been practicing co-design in libraries since 2016.
WHO SHOULD TAKE THIS COURSE
This course is designed for program and outreach librarians and other stakeholders involved in creating library programs and services. It is appropriate for all levels of library staff.
THIS WILL BE A SELF-PACED, ASYNCHRONOUS COURSE
EXPECTED TIME COMMITMENT
This course includes 4 modules, each designed to take approximately 4 hours to complete. You can move through the content at your own pace and on your own schedule. You’ll earn 16 hours of professional development credit and a Library Journal certificate of completion.
ON-DEMAND ACCESS
You will have access to all course materials for 6 months from the course start date or enrollment date, if enrolling after the course starts.
CERTIFICATE OF COMPLETION
Complete the course and earn 16 professional development credit hours. A certificate of completion will be emailed to you.
SUPPORT
For support with online courses, please contact course-support@libraryjournal.com .
DISCOUNTED RATES ARE AVAILABLE FOR A LIMITED TIME ONLY
Secure your tickets now to lock in the best price.
| Rate | Early Bird | Standard |
| Deadline |
February 17, 2026 |
March 19, 2026 |
| Ticket Price |
$249 |
$289 |
GROUP RATES
We offer discounts for groups of 3 or more.
For larger groups of 15 or more, we offer the option to apply group rates across multiple courses to receive significant discounts. For more information, select Bulk Course Credits Packages in the form below.
Request Discounted Group Pricing
For support with group purchases, please contact groupsales@libraryjournal.com .
TESTIMONIALS
"I felt really lucky to have been able to participate in this course. I feel as though the content will stay with me for a long time...this is a resource that I can return to again and again."
– Spring 2025 attendee
"I highly recommend this course to any library professional seeking to create more inclusive, community-centered services. The Co-Design in Libraries course offered a thoughtful blend of theory and practical tools that I can immediately apply to my work. The live sessions with expert guest speakers were engaging and inspiring, and the facilitator-led asynchronous workshop provided a supportive environment to dig deeper into how co-design can transform outreach and programming. I walked away with a clearer understanding of how to share power with community members, gather meaningful input, and design services with our patrons—not just for them. This course helped me reframe my approach to user-centered service and reminded me of the importance of empathy, iteration, and collaboration in everything we do."
– Jennifer L., Librarian (Spring 2025 attendee)
"I thought the Community Co-Design course was really useful in helping me understand what co-design is and how it can be a useful tool in making the library a space that best serves all members of the community. The course allowed me to think about the co-design process incrementally so that I could more thoroughly consider how to apply each step of the process to my own work and library."
– Victoria M., Children’s Librarian (Spring 2025 attendee)
"All of the course content was different, yet connected. The guest speakers were personal, enthusiastic and sparked new energy into my ideas and interest in co-design."
– Spring 2025 attendee
"I thought the speakers were all fantastic... All were so welcoming and delivered the information in an informative manner that wasn't dry or boring to listen to. They were all very knowledgeable on their material and I learned a lot from them."
– Spring 2025 attendee
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