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Polished & Prepared
4-Course Certification Series of Core Professional Skills for Library Staff

A practical professional toolkit for today’s library workplace.
Registration Closes June 11
4 Crash Courses
This certification series is recommended for new library workers, regardless of library type.
Registration Closes June 11
4 Crash Courses

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When a Patron is in Crisis
Mental Health Response Training

Learn how to support vulnerable patrons with critical mental health first aid.
Tuesday, March 17, 2026 | 2-3:30 pm ET
Live Online Session + 4-Module Workshop
Recommended for all public-facing library staff.
Tuesday, March 17, 2026 | 2-3:30 pm ET
Live Online Session + 4-Module Workshop

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Dealing with Front Desk Realities
Customer Service Training

Build stronger relationships with your community by improving your customer service skills.
Register by April 7, 2026
4 On-Demand Course Modules
This course is geared toward frontline and other public-facing staff.
04/07/2026
4 On-Demand Course Modules

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School Library Ready
3-Course Certification for Library Workers

A practical introduction to school librarianship for paraprofessionals and staff entering the field.
Register by April 16, 2026
3-Course Certification Series of 6 On-Demand Course Modules
This 3-course certification track is designed for K-12 non-certified school library personnel, including paraprofessionals, staff, and teachers.
Register by April 16, 2026
April 16, 2026

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Frontline Safety Training

Build skills to face the real-world challenges of public library work.
Available starting May 5, 2026.
5 Module On-Demand Online Course
Recommended for public-facing staff and librarians at public libraries
On-Demand beginning 5/5/2026
5 Module On-Demand Online Course

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Serving Disabled Patrons
What Actually Helps (Beyond Good Intentions)

Acquire practical customer service strategies to make your library more inclusive.
Register by May 27, 2026.
7 On-Demand Course Modules
Recommended for public library personnel
On-Demand beginning 05/27/2026
7 On-Demand Course Modules

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Advocating for the Freedom to Read
(Without Losing Your Job)

Learn how to defend intellectual freedom safely, legally, and strategically while protecting your position.
May 28, 2026, 4:00 - 5:00 PM ET
1 Hour Lightning Learning
Recommended for public and school librarians, advocates, and stakeholders
May 28, 2026, 4:00 - 5:00 PM ET
1 Hour Lightning Learning

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Library Management Training
Accelerated Course

Learn what they didn’t teach you in library school: how to be a library manager.
June 3 & 10, 2026 | 11 am - 4:30 pm ET
2-Week Intensive Online Course + 8-module Workshop
Recommended for new and aspiring library managers.
June 3 & 10, 2026 | 11 am - 4:30 pm ET
2-Week Intensive Online Course + 8-module Workshop

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Having Hard Conversations
Without Making Everything Worse

Handle difficult workplace conversations with a clear, repeatable framework that protects relationships and professionalism.
Registration deadline July 2
2 Self-Paced Course Modules
Recommended for aspiring or current managers, or anyone who needs help with difficult conversations.
Registration deadline July 2
2 Self-Paced Course Modules

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Your First Public Library Job
A Practical Survival Guide

Build a strong foundation with the essentials every new public library worker should know.
Register by July 14, 2026
6 Self-Paced Course Modules
Recommended for new public library staff, primarily frontline workers without an MLS.
Registration deadline July 14
6 Self-Paced Course Modules

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Project Management Certification
4-Course Series

Transform your library projects and drive impact in your community by becoming proficient in project management skills through this Library Journal Project Management Certification.
Register by December 1, 2026
4 On-Demand Courses
This certification series is for any library worker whose role involves planning and completing mid- to large-scale projects. This course is appropriate for all levels of library staff.
Register by December 1, 2026
4 On-Demand Courses

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