Workplace Culture + Relationships


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Polished & Prepared
3-Course Certification Series of Core Professional Skills for Library Staff

A practical professional toolkit for today’s library workplace.
Series runs September-November 2026 (Fall); February-April 2027 (Spring)
3 Self-Paced Crash Courses
This certification series is recommended for new library workers, regardless of library type.
Series runs September-November 2026 (Fall); February-April 2027 (Spring)
3 Self-Paced Crash Courses

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Polished & Prepared Part 1
Core Professional Skills for Library Staff: Communicating Like a Pro 

Communicate clearly, confidently, and professionally in every library interaction.
Registration deadline September 2, 2026 (Fall); February 23, 2027 (Spring)
2-Module Self-Paced Crash Course
This course is recommended for new library workers, regardless of library type.
Registration deadline September 2, 2026 (Fall); February 23, 2027 (Spring)
2-Module Self-Paced Crash Course

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No Cringe, Just Clarity
Giving Feedback That Works

Learn how to give feedback that supports growth, trust, and accountability.
Live Session | September 16, 2:00-4:00 pm ET
2-Hour Online Crash Course
This course is recommended for library managers and leaders.
Live Session | September 16, 2:00-4:00 pm ET
2-Hour Online Crash Course

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Polished & Prepared Part 2
Core Professional Skills for Library Staff: Behaving Like a Pro

Navigate workplace expectations with confidence, professionalism, and care.
Registration deadline September 23, 2026 (Fall); March 16, 2027 (Spring)
2-Module Self-Paced Online Crash Course
This course is recommended for new library workers, regardless of library type.
Registration deadline September 23, 2026 (Fall); March 16, 2027 (Spring)
2-Module Self-Paced Online Crash Course

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Having Hard Conversations
Without Making Everything Worse

Handle difficult workplace conversations with a clear, repeatable framework that protects relationships and professionalism.
Choose a session. Registration deadlines October 7, 2026; February 18, 2027; and July 6, 2027.
2 Self-Paced Course Modules
Recommended for aspiring or current managers, or anyone who needs help with difficult conversations.
Choose a session. Registration deadlines October 7, 2026; February 18, 2027; and July 6, 2027.
2 Self-Paced Course Modules

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Polished & Prepared Part 3
Core Professional Skills for Library Staff: Thinking Like a Pro

Learn how to strengthen your professional judgment and decision-making skills on the job.
Registration deadline October 14, 2026 (Fall); April 6, 2027 (Spring)
2-Module Self-Paced Crash Course
This course is recommended for new library workers, regardless of library type.
Registration deadline October 14, 2026 (Fall); April 6, 2027 (Spring)
2-Module Self-Paced Crash Course

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No Bosses Here
A Peer-to-Peer UnConference on Managing Up

Make your work life easier by learning how to manage up effectively and relationally.
October 27, 2026 | 1:00 - 4:00 PM ET
3-Hour Live Online UnConference
Recommended for all library workers, regardless of type.
October 27, 2026 | 1:00 - 4:00 PM ET
3-Hour Live Online UnConference

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Why Your Best People Leave
(And How to Make Them Stay)

Learn how to build trust and establish a workplace culture that encourages staff to stay for the long-haul.
November 3, 2026 (Fall, self-paced) or May 11, 2027 (Spring, live kickoff 2:00 - 3:30 pm ET)
1.5 Hour Self-Paced/Live Online Session + 4-Module Workshop
Recommended for anyone who manages people.
November 3, 2026 (Fall, self-paced) or May 11, 2027 (Spring, live kickoff 2:00 - 3:30 pm ET)
1.5 Hour Self-Paced/Live Online Session + 4-Module Workshop

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We Have to Work Together (So Let's Make It Work)
Building Relationships and Professionalism

Build positive relationships and help create a workplace where everyone thrives.
November 10, 2026 | 12:00 - 4:00 PM ET
4-Hour Live Online Course
Recommended for all library workers, regardless of type.
November 10, 2026 | 12:00 - 4:00 PM ET
4-Hour Live Online Course

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You Can't Do It All (and That's Okay!)
Time Management and Balance for Burned-Out Librarians

Build a more sustainable relationship with your work, without pretending the system that's burning you out isn't real.
December 2 and 9, 2026 | 2:00 - 4:00 PM ET
2-Week Live Online Course + Workshop
Recommended for library workers from all types of libraries.
December 2 and 9, 2026 | 2:00 - 4:00 PM ET
2-Week Live Online Course + Workshop

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Steady Leadership in Unsteady Times
Helping Libraries Navigate Uncertainty and Change

Lead well, even and especially when it's hard.
February 17, 2027 and February 24, 2027 | 2:00 - 4:00 pm ET
Two 2-hour Online Course + 4 Self-Paced Course Modules
Recommended for public and academic library leaders.
February 17, 2027 and February 24, 2027 | 2:00 - 4:00 pm ET
2-hour Online Courses + 4 Self-Paced Course Modules

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Stop Managing, Start Coaching
How to Mentor and Build a Team that Thrives

The best managers develop people and build relationships.
Registration deadline March 18, 2027.
4 Self-Paced Course Modules
Recommended for library managers and leaders.
Registration deadline March 18, 2027.
4 Self-Paced Course Modules

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