We Have to Work Together (So Let's Make It Work)

Building Relationships and Professionalism

Course Details

November 11, 2026 | 12:00 - 4:00 PM ET

4-Hour Live Online Course

4 Credit Hours

Recommended for all library workers, regardless of type.

$261 (Save with early bird and group rates!)

Most workplace challenges aren’t about the work itself. They’re about how people communicate, collaborate, and handle tension when things don’t go smoothly. This course helps library staff get better at that part.

Clearer ways to improve communication and working relationships
More practical tools for addressing tension before it grows into bigger conflict
A stronger foundation for contributing to a healthier, more functional workplace culture

FEELING THE FRICTION AT WORK?

Your team is technically functioning, but trust feels thin.
Communication breakdowns keep derailing things that should be simple.
You care about your workplace culture, but you’re not always sure what to do when tension starts building.

You’ll leave with more practical ways to work with the people around you, handle everyday tension better, and contribute to a workplace that actually runs more smoothly.

CHOOSE FALL SESSION

Early bird rate is $215 through October 11, 2026. Standard rate is $261 through November 11, 2026.

Need flexibility? If you can’t attend live, you’ll get access to the recording for 6 months.

Invoice or PO options: Orders of $600 or greater can choose invoice at checkout. For orders under $600, please do not check out online. Submit this form, and we will process your order manually.

Need approval? Email this course to your supervisor.

TRAINING A TEAM?

Help your team communicate more clearly and handle tension earlier, so small issues don’t turn into bigger problems.

Multi-seat discounts are automatically calculated in the cart.

Buying for a larger group? Explore all purchasing options

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What You'll Learn Who This is For All the Details

AFTER COMPLETING THIS COURSE, YOU'LL BE ABLE TO:

Build stronger professional relationships grounded in mutual accountability, honest communication, and genuine investment in shared goals.
Navigate workplace dynamics and conflict more confidently, whether you are a frontline staff member, a newer colleague, or a manager.
Identify the forces that quietly shape workplace culture and apply strategies to influence them, even without formal authority.
Reflect on your own role in the dynamics around you as a foundation for building healthier relationships with the people you work with.

You will leave with concrete, library-specific strategies you can put to work immediately, wherever you sit in your organization.

This course is especially helpful for:

Library staff at any level who want to build stronger working relationships
People navigating a new role, team, or workplace dynamic
Anyone dealing with communication breakdowns, tension, or unresolved conflict
Managers who want to model and support a healthier team culture
Staff who care about their workplace but aren’t sure how to influence it

If that sounds like your role, you will probably see yourself in this course.

If you are someone who:

Feels the tension in your workplace but isn’t sure how to address it
Finds small miscommunications turning into bigger issues than they should be
Is trying to build credibility or stronger relationships with colleagues
Wants to handle conflict earlier instead of letting it build
Wants work to feel a little easier, not heavier, because of the people around you

This course was built for you.

Most workplace friction doesn’t come from big conflicts. It shows up in small moments: unclear expectations, missed communication, tension that never quite gets addressed. Over time, those moments add up and start to affect how the work gets done and how people feel doing it.

This course focuses on what you can actually do about that. You’ll look at real workplace scenarios and learn practical ways to communicate more clearly, handle tension earlier, and build stronger working relationships without needing a formal leadership role. You’ll also reflect on your own role in these dynamics, so the changes you make are intentional and sustainable.

SESSIONS AND PRICING

This is a live online session. If you can’t attend in real time, you will receive access to the recording.

Rate + deadline	Fall Session
Early bird deadline	October 11, 2026
Early bird price	$215
Standard deadline	November 11, 2026
Standard price	$261
Course date	November 11, 2026 12:00–4:00 PM ET

GROUP OPTIONS

Training a team? Choose the setup that matches how you want to plan and pay:

Group course enrollment: Enroll 3+ staff in this course and save.

Bulk course credits: Prepay once, get the highest per-seat discount on every course, and assign seats later.

Unlimited annual licensing: System-wide access for a year with no per-course approvals.

Request Discounted Group Pricing

Questions? Email groupsales@libraryjournal.com.

COURSE FORMAT

This is a live, 4-hour online session featuring interactive discussion and practical scenarios drawn from real library workplaces.

EXPECTED TIME COMMITMENT

Plan for approximately 4 hours for the live session, plus optional time for reflection and applying what you learn.

ON-DEMAND ACCESS

You will have access to the session recording for six months after the live event.

CREDIT & CERTIFICATE

You will receive 4 professional development credit hours and a Library Journal certificate of completion.

ACCESSIBILITY

All sessions include auto-captioning. If you require accommodations, please email course-support@libraryjournal.com upon registration and we will make our best efforts to support your needs.

SUPPORT

For technical or course-related support, please contact course-support@libraryjournal.com.

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