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Your First Public Library Job
A Practical Survival Guide

Build a strong foundation with the essentials every new public library worker should know.
Choose a session. Registration deadlines February 2, 2027 (Spring); and July 14, 2027 (Summer).
6 Self-Paced Course Modules
Recommended for new public library staff, primarily frontline workers without an MLS.
Choose a session. Registration deadlines February 2, 2027 (Spring); and July 14, 2027 (Summer).
6 Self-Paced Course Modules

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Shh Happens
Behavior Management for the Real Elementary Library

Build an elementary library environment where students are engaged, transitions run smoothly, and you have a plan for when they don't.
Registration deadline February 10, 2027 (Spring) | July 28, 2027 (Summer)
3 Self-Paced Course Modules
Recommended for K-5 school librarians and library workers.
Registration deadline February 10, 2027 (Spring) | July 28, 2027 (Summer)
3 Self-Paced Course Modules

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From Eye Rolls to Engagement
Behavior Management for Middle & High School Libraries

Build a secondary library environment where students are engaged, expectations are clear, and you have a plan for when things go sideways.
Registration deadline February 11, 2027 (Spring), or August 4, 2027 (Summer).
3 Self-Paced Course Modules
Recommended for grades 6-12 school librarians.
Registration deadline February 11, 2027 (Spring), or August 4, 2027 (Summer).
3 Self-Paced Course Modules

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Polished & Prepared Part 1
Core Professional Skills for Library Staff: Communicating Like a Pro 

Communicate clearly, confidently, and professionally in every library interaction.
Registration deadline February 23, 2027 (Spring)
2-Module Self-Paced Crash Course
This course is recommended for new library workers, regardless of library type.
Registration deadline February 23, 2027 (Spring)
2-Module Self-Paced Crash Course

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Small Library, Strong Community
Relationship-Building for Small and Rural Libraries

In a small library, relationships are how the work gets done.
Registration deadline March 10, 2027.
3 Self-Paced Course Modules
Recommended for public and/or rural libraries.
Registration deadline March 10, 2027.
3 Self-Paced Course Modules

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Dealing with Front Desk Realities
Customer Service Training

Practical strategies for handling the real, messy, unpredictable moments at the front desk
Registration deadline May 13, 2027 (Spring)
4 Self-Paced Course Modules
This course is geared toward frontline and other public-facing staff.
Registration deadline May 13, 2027 (Spring)
4 Self-Paced Course Modules

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