Leadership Safety Series

2-Part Bundle

Course Details

2 Days of Live Courses + Access to On-Demand Recordings (August 26, 27)

6 Credit Hours

Recommended for public library workers and leaders.

$350 (Save with early bird and group rates!)

IS YOUR LIBRARY CAUGHT BETWEEN WELCOMING EVERYONE AND KEEPING EVERYONE SAFE?

Frontline staff feel underprepared or handle situations differently depending on who's working.
You have a safety plan somewhere, but you're not confident it reflects your current building, staff, or community realities.
Staff are absorbing the stress of an increasingly complex public environment with little training or clear guidance.
You believe in open access, but you're trying to reconcile that with a staff that doesn't always feel safe.
You want to be welcoming to all patrons, but you're not always sure where the line is between accommodation and disruption.

This series was built to address that tension.

ABOUT THIS SERIES

Two courses. One cohesive approach to safety, service, and leadership in the modern public library.

Live Sessions:
August 26, 2:00 - 4:00 pm ET; August 27, 12:00 - 4:00 pm ET

Library safety and patron service are not separate problems. They are two sides of the same challenge: how do you create a library that is genuinely welcoming to everyone while giving your staff the frameworks, language, and confidence to handle what actually walks through the door?

This two-part series gives you both.

Part 1 (Everyone Deserves a Library: Serving Patrons Experiencing Homelessness) equips frontline staff with a consistent, compassion-centered approach to serving patrons experiencing homelessness. Part 2 (Safe by Design: A Library Leader’s Guide to Safety and Security) helps library leaders turn safety from something reactive and overwhelming into something intentional, workable, and aligned with your values.

Together, they build a stronger, more consistent culture across your whole organization.

This is a series of two live sessions (August 26, 2026, from 2:00 to 4:00 pm ET and August 27, 2026 from 12:00 to 4:00 pm ET). You will have access to the on-demand recordings for six months after the class start date. For more details, check out the What to Expect tab.

Enroll FOR THE SUMMER

Need an invoice or PO? Orders of $600 or greater can choose invoice at checkout. For orders under $600, submit this form , and we will process your order manually.

TRAINING A TEAM?

Save with early bird and group rates. Register for both courses and bring your whole team.

Multi-seat discounts are automatically calculated in the cart.

Buying for a larger group? Explore all purchasing options

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Course Summaries Who This is For What to Expect

INCLUDED COURSES

This certification series includes two days of live sessions (August 26, 2026 from 2:00 to 4:00 pm Eastern Time, and August 27, 2026, from 12:00 to 4:00 pm Eastern Time). If you are not able to make the live sessions, each recording will be available on-demand for six months after the session start date. Each one builds on the last, and together they provide cohesive approach to safety, service, and leadership in the modern public library.

Everyone Deserves a Library: Serving Patrons Experiencing Homelessness

Serving patrons experiencing homelessness is no longer a rare edge case in public libraries. This course gives staff a more consistent, compassionate way to respond — without leaving every interaction up to personal instinct.

Safe by Design: A Library Leader’s Guide to Safety and Security

Library safety is not one policy decision. It is an ongoing set of tradeoffs between access, staff well-being, and real-world situations that don't come with clean answers. This course helps leaders make those decisions more intentionally.

If you are someone who:

regularly serves patrons experiencing homelessness or unsafe situations
worries your staff is underprepared and handling things inconsistently
has watched a situation escalate and wasn't sure what to do
isn't confident your safety plan reflects your real building and community
wants a framework your whole team can actually use

This certification was built for you.

This series is especially helpful for:

Frontline staff working directly with patrons in shared spaces who want to respond with more clarity and confidence.
Supervisors and managers responsible for setting policies or supporting staff through difficult situations.
Library leaders working to create more consistency across shifts, teams, or departments.
Anyone involved in frontline service, patron support, or community engagement who is trying to balance compassion for individuals with the needs of the broader library community.

If you are a public library worker or leader, you will benefit from this certification series.

WHO SHOULD TAKE THIS CERTIFICATION SERIES

This certification series is designed for public library leaders and public library workers. It is especially helpful for learners who want a structured, multi-course path to building deeper skills in addressing homelessness in the public library space and ensuring your library is designed with safety in mind.

SESSIONS AND PRICING

This registration is for the full certification series, which includes all 2 courses. Choose the session that works best for your schedule. Early bird pricing ends one month before the session deadline.

Rate + deadline	Summer Session
Early bird deadline	July 27, 2026
Early bird price	$276
Standard deadline	August 27, 2026
Standard price	$350
Series begins	August 26, 2026

GROUP OPTIONS

Training a team? Choose the setup that matches how you want to plan and pay:

Group course enrollment: Enroll 3+ staff in this certification series and save.

Bulk course credits: Prepay once, get the highest per-seat discount on every course, and assign seats later.

Unlimited annual licensing: System-wide access for a year with no per-course approvals.

Request Discounted Group Pricing

Questions? Email groupsales@libraryjournal.com.

SERIES FORMAT

This certification series includes 2 courses designed to build skills progressively across the full program.

The series includes live webinar sessions and/or workshops. Recordings will be available on demand for six months after each session.

EXPECTED TIME COMMITMENT

If you complete all 2 courses in the series, you will spend approximately 6 hours on the full certification. You will earn 6 hours of professional development credit and a Library Journal certificate upon completion.

ALL THE DETAILS

This certification series provides a structured path through public library leadership safety. Rather than taking a single course in isolation, participants build knowledge and skills across multiple related areas, with each course adding depth and practical application.

Across the series, you will engage with addressing homelessness and safety. The program is designed to help you move beyond one-off learning and build a stronger, more complete professional toolkit.

By the end of the certification, you will have completed all required coursework and earned a credential that reflects sustained engagement and applied learning in library safety.

ON-DEMAND ACCESS

All materials and recordings included in this certification series will remain accessible for six months following the final course or session in the series.

CERTIFICATE OF COMPLETION

Complete all 2 courses in this series to earn your Leadership Safety Certificate from Library Journal.

ACCESSIBILITY

All video recordings feature auto-captioning. If you require accommodations, please email course-support@libraryjournal.com upon registration and we will make our best efforts to support your needs.

SUPPORT

For technical or course-related support, please contact course-support@libraryjournal.com.

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