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Polished & Prepared
4-Course Certification Series of Core Professional Skills for Library Staff

A practical professional toolkit for today’s library workplace.
Choose a session. Series runs March–June or September–November
4 Online Crash Courses
This certification series is recommended for new library workers, regardless of library type.
Choose a session. Series runs March-June or September-November
4 Crash Courses

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Jumpstart Inclusive Cataloging

Ensure your collections are accessible and inclusive by learning how to catalog with a critical eye and start an inclusivity audit.
April 14, 2026, 12:00–4:00 pm ET
Half-Day Online Course
Recommended for academic and cataloging librarians and staff.
04/14/2026
Half-Day Online Course

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Managing Change When Everyone’s Already Exhausted

Learn change management skills to help support your library's ever-evolving needs.
Choose a session: Registration deadlines April 21 and October 20
4 On-Demand Online Course Modules
This course is intended for library managers and leaders.
Choose a session: Registration deadlines April 21 and October 20
4 On-Demand Online Course Modules

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Making Your Library Space Work for Every Body

Learn how to make your library more accessible to all.
Register by April 29, 2026
4 On-Demand Online Course Modules
Recommended for public and academic library personnel.
4/29/2026
4 On-Demand Online Course Modules

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No Cringe, Just Clarity
Giving Feedback That Works

No Cringe, Just Clarity: Giving Feedback That Works
Choose a session. Live sessions April 30 and September 16, 2:00-4:00 pm ET
2-Hour Online Crash Course
This course is recommended for library managers and leaders.
Choose a session. Live sessions April 30 and September 16, 2:00-4:00 pm ET
2-Hour Online Crash Course

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Frontline Safety Training

Build practical skills to face conflict, escalation, and other safety concerns in the library.
Choose a session. Registration deadlines May 5 and October 22
5 Self-Paced Online Course Modules
Recommended for public-facing staff and librarians at public libraries
Choose a session. Registration deadlines May 5 and October 22
5 Self-Paced Online Course Modules

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Why Your Best People Leave
(And How to Make Them Stay)

Learn how to build trust and establish a workplace culture that encourages staff to stay for the long-haul.
Tuesday, May 12, from 2:00-3:30 pm ET
Live Online Session + 4-Module Workshop
Recommended for anyone who manages people.
5/12/2026
Live Online Session + 4-Module Workshop

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Polished & Prepared Part 3
Core Professional Skills for Library Staff: Thinking Like a Pro

Learn how to strengthen your professional judgment and decision-making skills on the job.
Choose a session. Live sessions May 19 and October 14 | 2-4 pm ET
2-Hour Online Crash Course
This course is recommended for new library workers, regardless of library type.
Choose a session. Live sessions May 19 and October 14 | 2-4 pm ET
2-Hour Live Online Crash Course

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Serving Disabled Patrons
What Actually Helps (Beyond Good Intentions)

Acquire practical customer service strategies to make your library more inclusive.
Choose a session: Registration deadlines May 27 and October 21
7 Self-Paced Course Modules
Recommended for public library personnel
Choose a session: Registration deadlines May 27 and October 21
7 Self-Paced Course Modules

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Advocating for the Freedom to Read
(Without Losing Your Job)

Learn how to defend intellectual freedom safely, legally, and strategically while protecting your position.
May 28, 2026, 4:00 - 5:00 PM ET
1 Hour Lightning Learning
Recommended for public and school librarians, advocates, and stakeholders
May 28, 2026, 4:00 - 5:00 PM ET
1 Hour Lightning Learning

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Library Management Training

Learn what they didn’t teach you in library school: how to be a library manager.
Choose a session: Registration deadlines June 3 (Accelerated) and October 1 (8-week)
Live Online Course + Workshop
Recommended for new and aspiring library managers.
Choose a session: Registration deadlines June 3 (Accelerated) and October 1 (8-week)
Live Online Course + Workshop

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Polished & Prepared Part 4
Companion Course: Workplace Success and ADHD

Build sustainable workplace strategies that support focus, productivity, and success.
Choose a session. Live sessions June 11 and November 4 | 2-4 pm ET
2-Hour Online Crash Course
This course is recommended for new library workers, regardless of library type.
Choose a session. Live sessions June 11 and November 4 | 2-4 pm ET
2-Hour Live Online Crash Course

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